FAQ

What is your return policy?

All sales are final. Due to the nature of fragrance products and hygiene standards, ScentedYodus does not offer refunds or returns once an order has been processed or shipped. Please review your order carefully before completing your purchase. If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery at ScentedYodus@gmail.com with your order number and clear photos of the issue. We will review the situation and determine an appropriate resolution. By placing an order with ScentedYodus, you agree to this policy.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 3-7 business days. Expedited shipping options are also available at checkout.

Do you offer free shipping?

Yes! We provide free shipping on all orders over $100. For orders below $100, standard shipping rates apply.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a USPS tracking number via email. Use this number to track your package on our website or the carrier’s website.